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How loeliger Handles Your Personal Information

This policy covers what data we collect when you open an account, fund it via PayPal, Venmo, or Play+, and use our lobby — and exactly what we do with it.

Account data protectionPayPal & Venmo payment privacyCookie controlsData access requestsUS-based account security
loeliger How loeliger Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply SSL encryption to all data in transit between your device and our servers, and we store account records in access-controlled environments. Payment processor data from PayPal, Venmo, and Play+ is handled under those processors' own security standards in addition to ours. We conduct periodic access reviews to make sure only authorized staff can view account-level personal data. If you are in a state where our platform is accessible under local law, your data rights under that state's applicable privacy framework apply to your account.

SSL Encryption

Every data exchange between your browser or mobile app and our servers travels over SSL. This covers account logins, PayPal deposit confirmations, and identity verification uploads.

Cookie Controls

We use functional cookies to keep your session active and analytics cookies to understand lobby traffic. You can adjust non-essential cookie preferences from the cookie settings link in the page footer.

Account Security Steps

Logins trigger a one-time passcode sent to your registered email or phone number. We recommend reviewing your active sessions under Account Settings if you notice unfamiliar activity.

Data Retention and Deletion

We retain identity verification documents for as long as state law requires. Session and browsing logs are cleared on a rolling schedule. You may request deletion of non-regulatory data by contacting support.

PRIVACY CONTACT

How to Reach Us About This Policy

If you have a question about how your data is handled, want to correct information on your account, or need to submit a formal data access request, our support team is the right starting point. We aim to acknowledge every privacy-related message and route it to the correct team without delay. Whether you reach out by live chat, email, or the in-account help form, make sure you include your registered email address so we can locate your record quickly.

Live Chat Start a chat session from within your account dashboard. Provide your registered email and describe your data question — our team will confirm receipt and next steps.
Email Support Send your privacy request or data correction ask to our support address. Include your account username and the specific data category you are asking about.
In-Account Help Form Log in, navigate to Account Settings, select Help, then choose Privacy Request. Fill in the form and submit — responses are tracked in your account message center.

Answers to Common Privacy Questions

These are the questions we hear most often about how your personal data is collected, stored, and used at loeliger. If your question is not covered here, the support team can walk you through the specifics tied to your account.

We collect your name, email, date of birth, and identity documents needed for state-mandated verification. Payment method details from PayPal, Venmo, or Play+ are handled at the processor level.

We do not sell your data to marketers. We share data only with payment processors like PayPal and Venmo, fraud detection services, and regulators in states where the platform operates under local law.

Log in, go to Account Settings, select Help, then submit a Privacy Request. Alternatively, email our support team with your registered account email and specify that you want a data access copy.

You can request deletion of non-regulatory data through our support channel. Identity verification records are subject to state retention requirements and may not be immediately deletable.

We store transaction references and confirmation statuses for account reconciliation. We do not retain your PayPal credentials or Venmo login details — those stay within their respective platforms.

We use functional cookies required to keep your session running and optional analytics cookies. You can manage non-essential cookie preferences through the cookie settings link at the bottom of any page.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.