Verifying Your loeliger Account
Account verification is how we make sure your balance belongs to you and no one else. We ask for a government-issued photo ID — a driver's license or passport works — plus one document that confirms your current address, such as a utility bill or bank statement. Upload both through the secure document portal inside your account settings; the portal uses SSL
encryption during the transfer. Verification is typically a one-time step: once your account is confirmed, future withdrawals process without repeating the full document check. If anything looks unclear on the submission, our account support team will reach out directly rather than holding up your balance without explanation.
- Open account settings — Navigate to your profile, then select the identity verification section in account settings.
- Upload your photo ID — A current driver's license or passport photo — clear, unobscured, all four corners visible.
- Upload proof of address — A recent utility bill or bank statement showing your name and current address works here.
- Await confirmation — Our team reviews the documents and confirms your status; you'll see the update inside your account.